Shipping & Returns

Shipping & Returns

Shop Pro Club Delivery and Returns

We hope you love shopping with Shop Pro Club. Here are our delivery and returns policies to help make sure we meet your expectations.

Shipping and Delivery

Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates. 

Shipments occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 12:00 noon (PST). Orders you place with Shop Pro Club late on Friday or on weekends will not be processed until Monday.

Returns and Replacements

We want you to be completely happy with your Shop Pro Club order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received.  Merchandise must be returned within 15 days of receipt of merchandise. Begin return here.

Returning Merchandise by Mail

On the back of the packing slip enclosed with your Shop Pro Club order, please note the reason(s) for return.
Enclose the return section of the packing slip with your item(s). Please contact us at [email protected] to ask for your prepaid return label.

PLEASE NOTE: Only item costs will be refunded. Shipping costs will not be refunded. 

Please allow 2-3 days for Shop Pro Club to process your return once the package is delivered to us.

International returns are not currently being offered.